Products

Inblox — Chat-Commerce Platform

Unifies multi-channel chats for online sellers in one inbox, with an AI assistant that answers customers.

Next.jsNestJSPostgreSQLWebSocketAI

Project overview

Inblox is our own product for online sellers who answer customers across many channels. Messages from LINE, Facebook and the website land in one inbox, and the sales team sees customer history and orders on the same screen — no app switching.

Everything is real-time over WebSocket. An AI assistant drafts replies and handles common questions, role-based dashboards summarise the numbers, and Web Push notifications reach staff on both web and mobile.

Project facts

  • TypeProducts
  • StatusLive
  • StackNext.js · NestJS · PostgreSQL · WebSocket · AI
  • Websiteinblox.co

Features

Key features

One inbox for LINE · Facebook · web

AI assistant that drafts and answers

Order handling inside the chat

Role-based dashboards

Web Push notifications

Mobile app for the sales team

More Work

More work

JIB Storefront

JIB Storefront

ProductsIn development

JIB's complete website rebuild, end to end — backed by deep data analytics for business decisions.

E-commerceData AnalyticsUX/UI

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